FAQs

About the Brand
What is Ameena?

Ameena is a fashion brand specializing in dresses designed for comfort, simplicity, and everyday wear.

Ameena operates locally in Egypt and serves customers across different governorates.

Products

We specialize in dresses suitable for daily wear and different occasions.

Yes, all photos reflect the actual product as closely as possible in terms of color and material.

Each product includes size details to help you choose the most suitable fit.

Orders

Simply add your items to the cart, fill in your details, and confirm your order.

Changes may be possible before shipping; please contact us as soon as possible.

Yes, our team will contact you to confirm your order details before delivery.

Shipping & Delivery

Orders are usually delivered within one week, depending on your location. Learn more

Yes, you must inspect the order fully before the courier leaves. Learn more

Shipping fees are calculated at checkout based on the selected governorate. Learn more

Returns & Exchanges

Returns and exchanges are only accepted during delivery before the courier leaves. Learn more

Unfortunately, returns or exchanges are not accepted once delivery is completed. Learn more

Payment

Payment is made directly to the courier after inspecting your order.

We currently offer cash on delivery.

We’re here to help

You can contact us through our official social media pages or via WhatsApp for any inquiries.

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